1. Introduction
WolfOrp Planner ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
This policy applies to all users of our website and services, including visitors, clients, and anyone who interacts with WolfOrp Planner in any capacity.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (address, phone number)
- Professional information (job title, company, industry)
- Communication preferences
- Information provided during consultations or service delivery
- Feedback, testimonials, and survey responses
2.2 Usage Information
We automatically collect certain information about your use of our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring websites and search terms
- Device information and operating system
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Providing productivity consulting and planning services
- Scheduling and conducting consultations
- Customizing our services to your specific needs
- Following up on service delivery and satisfaction
3.2 Communication
- Responding to your inquiries and requests
- Sending service-related notifications
- Providing updates about our services (with your consent)
- Sending newsletters and educational content (with your consent)
3.3 Business Operations
- Improving our website and services
- Analyzing usage patterns and preferences
- Conducting research and development
- Ensuring website security and preventing fraud
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for specific purposes
- Contract: When processing is necessary for performing our services
- Legitimate Interest: For business operations, security, and service improvement
- Legal Obligation: When required by law or regulation
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email communication services
- Payment processing
- Analytics and website optimization
5.2 Legal Requirements
We may disclose information when required by law, legal process, or to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety and security
- Investigate potential violations of our terms
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Limited access to personal information
- Staff training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required
Typically, we retain client information for up to 7 years after the end of our business relationship, unless a longer retention period is required by law.
8. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
8.1 Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Request information about how we process your data
8.2 Correction and Deletion
- Request correction of inaccurate information
- Request deletion of your personal data
- Request restriction of processing in certain circumstances
8.3 Consent and Objection
- Withdraw consent for marketing communications
- Object to processing based on legitimate interests
- Opt-out of automated decision-making
To exercise these rights, please contact us using the information provided in Section 11.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
9.1 Types of Cookies
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
9.2 Managing Cookies
You can control cookies through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Contact Information
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending notification for significant changes (where appropriate)
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Governing Law
This privacy policy is governed by the laws of England and Wales. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.