1. Agreement to Terms
By accessing or using WolfOrp Planner's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you may not access our website or use our services.
These Terms apply to all visitors, users, and clients of WolfOrp Planner's website and services.
2. Description of Services
WolfOrp Planner provides productivity consulting services, including but not limited to:
- Personal productivity coaching and consultation
- Team productivity training and workshops
- Strategic planning consultation
- Goal achievement systems and frameworks
- Time management coaching
- Digital productivity tool guidance
- Educational content and resources
Services may be provided through various formats including in-person meetings, video conferencing, phone calls, email, and digital platforms.
3. User Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete information when requested
- Comply with all applicable laws and regulations
- Not use our services for any unlawful purposes
4. Service Agreements and Bookings
4.1 Consultation Bookings
When you book a consultation or service with us:
- You agree to provide accurate contact information
- You commit to attending scheduled sessions
- You understand that specific service terms may apply
- You acknowledge that results may vary based on individual circumstances
4.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time. We will provide reasonable notice of significant changes to ongoing service agreements.
5. Payment Terms
5.1 Fees and Pricing
- Service fees are as quoted at the time of booking
- Prices are subject to change with notice
- All fees are in British Pounds (GBP) unless otherwise stated
- Additional charges may apply for premium services
5.2 Payment Methods
- We accept various payment methods as indicated during booking
- Payment is typically required before service delivery
- Monthly service packages require payment in advance
- Failed payments may result in service suspension
5.3 Refunds and Cancellations
- Cancellations must be made at least 24 hours in advance
- Refunds are considered on a case-by-case basis
- No-shows may be charged the full session fee
- Satisfaction guarantee terms apply as specified in service agreements
6. Client Responsibilities
As a client, you agree to:
- Participate actively and honestly in the consulting process
- Implement agreed-upon strategies and recommendations
- Provide feedback and communicate challenges openly
- Respect scheduled appointment times
- Maintain confidentiality of proprietary methods and materials
- Not share access to exclusive content or materials
- Treat our staff and consultants with respect and professionalism
7. Intellectual Property
7.1 Our Intellectual Property
All content, materials, frameworks, and methodologies provided by WolfOrp Planner are our intellectual property, including:
- Proprietary productivity frameworks and systems
- Training materials and resources
- Website content, design, and functionality
- Trademarks, logos, and brand materials
7.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to use our materials solely for your personal or business productivity improvement. You may not:
- Reproduce or distribute our materials without permission
- Use our methods to provide competing services
- Reverse engineer or copy our proprietary systems
- Remove copyright or proprietary notices
8. Confidentiality
8.1 Client Confidentiality
We maintain strict confidentiality regarding:
- Personal information shared during consultations
- Business strategies and sensitive information
- Goals, challenges, and progress discussed
- Any information marked as confidential
8.2 Mutual Confidentiality
Both parties agree to maintain confidentiality of proprietary information, methods, and sensitive business details shared during the service relationship.
9. Disclaimers and Limitations
9.1 No Guarantees
While we strive to provide excellent service, we cannot guarantee specific results. Productivity improvement depends on various factors including:
- Individual commitment and effort
- Consistent implementation of strategies
- External circumstances and environment
- Personal and professional constraints
9.2 Professional Advice
Our services provide productivity consulting and coaching. We do not provide:
- Medical or psychological advice
- Legal or financial advice
- Therapeutic or counseling services
- Guarantees of career advancement or business success
10. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the amount paid for services
- We are not liable for indirect, consequential, or punitive damages
- We are not responsible for lost profits or business opportunities
- Clients assume responsibility for implementing advice and strategies
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
11. Website Terms
11.1 Acceptable Use
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the website for spam or unauthorized marketing
11.2 User Content
Any content you submit to our website (comments, feedback, testimonials) may be used by us for marketing and promotional purposes, with appropriate attribution where applicable.
12. Termination
12.1 Termination by Client
You may terminate our services at any time by providing written notice. Refunds, if applicable, will be processed according to our refund policy.
12.2 Termination by WolfOrp Planner
We may terminate services if:
- Terms of service are violated
- Payment obligations are not met
- Unprofessional or inappropriate behavior occurs
- We are unable to provide effective service
13. Dispute Resolution
In the event of any dispute:
- We encourage direct communication to resolve issues
- Mediation may be pursued before legal action
- Disputes will be governed by English law
- Courts of England and Wales have exclusive jurisdiction
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of our services after changes constitutes acceptance of new terms.
For significant changes, we will provide notice through:
- Email notification to active clients
- Website announcements
- Updates to the "Last Updated" date
15. Contact Information
For questions about these Terms of Service, please contact us:
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original.
17. Entire Agreement
These Terms, along with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and WolfOrp Planner regarding the use of our services.